Frequently Asked Questions
Common questions about our products and services.
Can I customize a piece to my specifications?
Can I customize a piece to my specifications?
Yes. We offer extensive customization options, including dimensions, stone selection, finishes, and design details. Whether you are adapting an existing piece or developing a completely custom design, our team can create a solution tailored to your project.
Are all pieces made to order?
Are all pieces made to order?
Yes. Every piece is handcrafted to order. We do not maintain stock, allowing each design to be created with care, precision, and attention to the unique requirements of every project.
What is the lead time?
What is the lead time?
Each piece is handcrafted to order and typically requires 4–5 weeks for production. Including international freight and final delivery, most orders arrive within 10–14 weeks.
For time-sensitive projects, we also offer air freight delivery for select bathroom products upon request. Depending on the scope of the order, this option can significantly reduce overall transit times and bring delivery closer to the timeframe of 4–5 weeks.
Do you offer stone samples?
Do you offer stone samples?
Yes. We encourage clients to experience our materials firsthand before placing an order. Stone samples are available for purchase, allowing you to evaluate the color, texture, and natural character of each material in your own space.
Are natural stone products suitable for daily use?
Are natural stone products suitable for daily use?
Yes. Natural stone is a durable material that has been used in residential and commercial spaces for centuries. With proper care, our pieces are designed to be enjoyed and used every day.
Like all natural stone surfaces, periodic sealing is recommended to help maintain their appearance and resistance to staining. With proper care and routine maintenance, natural stone remains a timeless material that can be enjoyed for generations.



